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Voicemail Forwarding
Take voicemail to a new level with this feature, which automatically sends an e-mail message with new voicemails attached as a .wav file to any e-mail-enabled device with audio playing capabilities, including smartphones, tablets, and computers, so that you don’t have to constantly check in for important messages.

Mail Forwarding
Don’t want the hassle of having to come to the office for your mail? With this feature added onto your plan, you can sit home and wait for your mail to come to you. For a nominal monthly fee, we will handle your mail and forward it to you weekly. If you do choose to have it sent more often, just let us know and we’ll have it done.

eFax Service
E-fax is an easy-to-use, online fax service that simplifies faxing by enabling you to send and receive faxes via email anytime, anywhere. Also known as fax-to-email or Internet faxing, it is the same as having a fax machine without the cost and hassle! Send and receive faxes directly from any email client without having to purchase expensive hardware, software or phone lines.

VIP Membership
Want the flexibility to book meetings anywhere in Manhattan? Virtual Pass is the newest feature to our virtual office lineup, which allows our members to book meeting rooms and day office at any one of our locations through New York City. Members will be given a membership pass would would indicate VIP access and can present it to the front desk receptionist at any of our locations.

Auto Attendant
Have multiple departments you’d like calls routed to? The auto-attendant serves as an automated receptionist that answers phone calls with a personalized recorded message. Callers may connect to an operator, dial by name or extension, or connect to configurable extensions.

Call Answering & Screening
Add a touch of sophistication to your business by having a live receptionist answer and screen your calls before they are routed to you. It the answer to managing any kind of outside communication more efficiently since each live virtual receptionist is trained to handle your specific by you. After hours calls can be routed to a voicemail or forwarded to the number of your choice.

Jay Suites Virtual Office Plans Comparison

Prestigious Manhattan mailing address
Mail handling to a private, secure mailbox
Easily book conference rooms & offices online
Manhattan phone number with voicemail
Access to copier, reception area, and break rooms
e-Fax Service (send or receive faxes by email)
Call answering with custom greeting
Conference room and day office hours (combined, per month)
VIP Membership (access to any center)
4 Hours
8 Hours
16 Hours
*The rates quoted above are based upon a 6 month term or longer. Month to month plans are also available at 20% more than the quoted rates.
** The hours included apply to meeting rooms for up to 20 people.
Virtual Office Terms & Conditions

This SERVICES AGREEMENT ("Agreement") is made as of the date set forth on page one attached hereto by and between DBA Jay Suites, a New York limited liability company (the "Company") and the client whose name appears on page one attached hereto ("Client").

WHEREAS, Client wishes to obtain certain services provided by the Company as set forth below and the Company wishes to provide such services to Client.

THEREFORE, in consideration of the premises and mutual covenants in this Agreement, and for other good and valuable consideration, the receipt and sufficiency of which are hereby acknowledged, the parties agree as follows:


(a) See page one forselected plan type and services. Client is hereby granted a license to use the business center and its conference rooms/day offices within the specified location on a non-exclusive basis and shall have access thereto during regular business hours, 9:00 AM – 5:30 PM, Monday through Friday excluding holidays. Conference rooms and day offices are solely reserved for general office use and for no other purpose. Client shall have access to the company member portal where it may book meetings online. It is understood that any modifications or cancellations must be made five hours prior to the start of the meeting. In addition, Client expressly agrees and covenants to abide by the Rules and Regulations of the business center (available upon request).


(a) The Nature of the Agreement: The whole of the business center remains the property of the Company and remains in the Company’s possession and control. Client acknowledges that this Agreement creates no tenancy interest, leasehold estate or other real property interest in Client’s favor with respect to the virtual office program. This Agreement is personal to Client and cannot be transferred to anyone else. The Company may transfer the benefit of this Agreement and the Company’s obligations and Client agrees to attorn to any such assignee. Any amendments to this agreement shall in writing and signed by both parties.

(b) Duration: This Agreement shall be legally binding as of the date hereof (the "Agreement Date") as identified on page one. Client’s use of the virtual office program shall commence on the "Start Date" identified on page one. Should the start date be a day other than the first of the month, the respective month services shall be pro-rated on a per diem basis and shall be charged upon client setup. If Client abandons the virtual office program before the End Date or if in the renewal period, before the "Renewal End Date,"" Client will not be reimbursed any amount of Pre-Paid Fees except as where stated otherwise herein.

(c) Termination: This Agreement and the Client’s rights to utilize the virtual office program terminate on the "End Date" identified on page one if unilaterally terminated by either the Company or Client with written notice 90 days prior to the End Date to the other party. In cases where a month to month term is selected, a 30 day termination notice shall apply. Written notice must be provided before the end of the month in which the client wishes to terminate their agreement.Otherwise, this Agreement shall be automatically renewed pursuant to Section 5(d) below. Company may put an end to this Agreement immediately by giving the Client notice if (a) the Client becomes insolvent, bankrupt, goes into liquidation or becomes unable to pay its debts as they fall due, or (b) the Client is in breach of one of its obligations which cannot be put right, or (c) its conduct, or that of someone at the Center with its permission or invitation, is incompatible with ordinary office use which shall be determined at the Company’s sole discretion, or (d) any reason which company shall hold at its own discretion. If Company puts an end to this Agreement for any of these reasons it does not put an end to any outstanding obligations, including the payment of any additional services used as well as the monthly fee for the remainder of the period for which this Agreement would have lasted if the Company had not ended it.

(d) Renewal: The term shall extend automatically for successive periods equal to the initial term hereof until unilaterally terminated by either the Company or Client after the terminating party shall have given written notice 90 days prior to the Renewal End Date to the non-terminating party.

(e) Monthly Fee: Company agrees to provide the services listed on page one in consideration of the monthly base service fee. Client agrees to pay New York City sales tax which (currently at 8.875% ) on the invoice total. Any proration of the Standard Fee, where applicable, will be done on a per diem basis.

(f) "A La Carte" Service Fees: The services listed in our client brochure and/or online, such as photocopies, fax services, catering, additional meeting room/day office time etc., are billable to the client along with the monthly base fee. Should the client pay one year in advance for the monthly base fee, company shall bill client monthly for these extra services. The photocopy limit is set at 500 B/W, and 100 color copies unless Client prepays the extra copies for the month.

(g) Security Deposit: Upon the execution of this Agreement, Client shall pay to the Company a retainer or "Security Deposit" as set forth on Page one which shall be returned upon fulfillment of this agreement. It may be also used to offset any fees Client may owe at the time of termination pursuant to section 2 (c). In the event Client adds additional services during the term hereof the Retainer shall be increased proportionately. The Retainer need not be kept separate and apart from other funds of Company, no interest shall be paid thereon. If Client is late in making payment of any amounts due herein three or more times Client shall upon demand deposit an additional month of Total Base Monthly Fee into the Retainer. If Client shall have fully and faithfully complied with all of the terms of this Agreement and surrendered all keys, access cards and building passes, the security deposit shall be returned to Client within thirty (30) business days upon request.

(h) Additional services: fees for additional services are invoiced in arrears. The billing cycle for a la carte fees is classified as the period as a 30-day period between the 16th of the prior month until the 15th of the month being billed, ie. January’s invoice will include the a la carte items employed between November 16th and December 15th. Client agrees that any a la carte service items must be disputed within thirty (30) days or client waives their right to dispute such charges.

(i) Payment terms: By completing the sign up process, client agrees to authorize the Company to charge Client the total due to setup the virtual office, and the monthly service fee with original payment that was first used to signup the virtual office plan on or around the first day of every month. Company accepts Visa, MasterCard, Discover, American Express and ACH autopay. Client agrees that Company shall charge a convenience fee of 3.5% for payments made via credit card. Client must promptly notify the Company of changes to: (a) the account number or expiration date of credit card; (b) the billing address; or (c) cancellation, theft or loss of clients card. If client should decide to pay via another method such as a check, wire, or electronic payment (ACH), it shall notify Company in writing.

(j) Late payment: If Client does not pay all fees due within five (5) calendar days after the first day of the month (the "late period") the Company may charge a late payment fee of 10%, compounded monthly on the amounts outstanding. If Client disputes any part of an invoice Client must pay the amount not in dispute by the due date. After the late period, the Company will withhold services (including barring access to the business center, telephone services and to mail services) while there are any outstanding fees or interest due or if Client is in breach of this Agreement. Company may, in good faith, attempt to notify Client of its intentions to withhold services. Client agrees to pay all costs and expenses, including reasonable attorney’s fees, expended or incurred by Company in connection with the enforcement of the Agreement.

(k) Company will accept reasonable amounts of mail on Client’s behalf. Company will only accept mail that includes the name of the individual(s) and or Company(s) listed on page one of this Agreement.

(l) Upon termination of this Agreement Client acknowledges that the telephone number assigned to the Client at the commencement of the Agreement remain the property of the Company. Upon termination hereof, it will be Client’s responsibility to notify all parties of Client’s termination of the use of the address on page one and assigned telephone numbers. If Client does not elect forwarding service then mail will be returned to sender. If client ports in a phone number upon signup, a $100 port out fee shall apply upon termination.

(m) Liability: Client acknowledges that neither Company nor any of its officers, directors, employees, shareholders, agents or representatives shall be responsible for damages, direct or consequential, that may result from the failure to furnish any service, including, but not limited to, taking and conveying messages, the availability of communications equipment and the failure to supply heat/or air-conditioning or any other services required under this Agreement or agreed to by Company. Client’s sole remedies and Company’s sole obligation for any failure to render any service, any error or omission, or any delay or interruption with respect thereto, is limited to an adjustment to Client’s billing in an amount equal to the charge for such service for the period during which the failure, delay or interruption continues.


(n) Client agrees that during the term of this Agreement and within one (1) year of the termination of this Agreement, neither Client nor any of its principals, employees or affiliates will hire directly or as an independent contractor, or refer to another for employment, or offer an internship of any kind, to any person who is at that time, or was during the term of this Agreement, an employee of Company or any of its affiliated companies. In the event of a breach of any obligation of Client contained in this Paragraph, Client shall be liable to Company for, and shall pay to Company, on demand, liquidated damages in the sum of Twenty Five Thousand Dollars for each employee with respect to whom such breach shall occur, it being mutually agreed that the actual damage that would be sustained by Company as the result of any such breach would be, from the nature of the case, extremely difficult to fix, and that the aforesaid liquidated damage amount is fair and reasonable.

(o) Company will use the email address or mailing address provided by Client on page one to send invoices and any other communications from Company. Client must ensure an accurate and valid email address is registered with the Company.

On behalf of Client, I agree to the terms and conditions of this Agreement.

Enter initials to agree and sign these terms


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